Terms and Conditions

Terms of Service

These terms and conditions govern your use of our website and financial planning subscription services provided by ivrizenyvariq Financial Planning Services.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

September 27, 2025

Definitions

For clarity, the following terms have specific meanings throughout this agreement:

  • "Service" refers to our financial planning subscription and consultation services
  • "User" or "Client" means any individual who accesses our website or engages our services
  • "Company," "we," or "us" refers to ivrizenyvariq Financial Planning Services Pty Ltd
  • "Content" includes all information, advice, materials, and resources provided through our services

Acceptable Use of Our Services

Our services are provided for legitimate financial planning purposes only. Users must comply with these usage guidelines.

Permitted Uses

  • Accessing information and services for personal financial planning purposes
  • Participating in consultations and following provided recommendations
  • Sharing feedback to help improve our services and user experience

Prohibited Activities

  • Using services for illegal activities or violating applicable laws
  • Attempting to gain unauthorised access to our systems or other users' information
  • Distributing malware, spam, or other harmful content through our platform
  • Misrepresenting information or providing false details during consultations

Client Responsibilities

Clients have specific obligations to ensure effective service delivery and maintain professional relationships.

  • Providing accurate and complete information during all interactions
  • Attending scheduled appointments or providing reasonable notice of cancellations
  • Maintaining confidentiality of login credentials and account information
  • Promptly reporting any security concerns or unauthorised account access

Intellectual Property Rights

All content, materials, and resources provided through our services remain the intellectual property of ivrizenyvariq Financial Planning Services or our licensors.

Reproduction, distribution, or commercial use of our content without written permission is strictly prohibited.

Privacy and Data Protection

We are committed to protecting your personal information in accordance with Australian privacy laws and our privacy policy.

Detailed information about data collection, use, and protection is available in our Privacy Policy, which forms part of these terms.

Liability Limitations

Our liability is limited to the maximum extent permitted by Australian law, excluding liability for gross negligence or willful misconduct.

Maximum liability shall not exceed the total fees paid for services in the 12 months preceding any claim.

User Indemnification

Clients agree to indemnify and hold harmless ivrizenyvariq Financial Planning Services from claims arising from misuse of services or violation of these terms.

Dispute Resolution Process

We are committed to resolving disputes fairly and efficiently through established procedures.

Internal Resolution

Initial complaints should be directed to our customer service team for prompt internal resolution.

Unresolved disputes may be referred to independent arbitration or mediation services.

External Dispute Resolution

Clients may access external dispute resolution services through industry ombudsman schemes.

Australian Financial Complaints Authority

Service Termination

Either party may terminate the service relationship with 30 days written notice. Immediate termination may occur for material breach of terms.

Upon termination, access to services ceases, but confidentiality obligations remain in effect.

Applicable Law and Jurisdiction

These terms are interpreted according to the laws of Australia, and disputes are subject to Australian jurisdiction.

Severability Clause

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Complete Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between parties.

Terms Modifications

We reserve the right to modify these terms periodically. Significant changes will be communicated to clients via email notification.

Continued use of services after notification constitutes acceptance of modified terms.

Terms Inquiries

For questions about these terms and conditions, please contact our customer service team using the information provided below.

contact@ivrizenyvariq.com

+61 623-875-792

142 Collins Street, Melbourne VIC 3000